{"id":3,"date":"2023-09-05T03:51:56","date_gmt":"2023-09-05T03:51:56","guid":{"rendered":"http:\/\/smartprice.com.co\/?page_id=3"},"modified":"2025-08-15T00:12:22","modified_gmt":"2025-08-15T00:12:22","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/smartprice.com.co\/index.php\/privacy-policy\/","title":{"rendered":"Manual de Pol\u00edticas para el Tratamiento de Datos Personales"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;]<!-- divi:heading --><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #0c71c3;\"><strong>Manual de Pol\u00edticas para el Tratamiento de Datos Personales<\/strong><\/span><\/h2>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2>1. Principios Generales<\/h2>\n<p>SmartPrice Agencia de Seguros garantiza el respeto y protecci\u00f3n de los derechos constitucionales como el habeas data, la privacidad, el buen nombre, y la imagen, entre otros. Todas las actividades de tratamiento de datos se regir\u00e1n por los principios de legalidad, libertad, finalidad, veracidad, transparencia, acceso y circulaci\u00f3n restringida, seguridad y confidencialidad.<\/p>\n<p>&nbsp;<\/p>\n<h2>2. Marco Legal<\/h2>\n<p>Esta pol\u00edtica se fundamenta en la Constituci\u00f3n Pol\u00edtica de Colombia, la Ley Estatutaria 1581 de 2012, el Decreto 1377 de 2013 y dem\u00e1s normas concordantes sobre protecci\u00f3n de datos personales, as\u00ed como en los lineamientos de la Superintendencia de Industria y Comercio.<\/p>\n<p>&nbsp;<\/p>\n<h2>3. Alcance<\/h2>\n<p>Esta pol\u00edtica aplica al tratamiento de datos personales de clientes, empleados, proveedores, aliados, y cualquier otra persona natural cuyos datos sean tratados por SmartPrice Agencia de Seguros.<\/p>\n<p>&nbsp;<\/p>\n<h2>4. Definiciones<\/h2>\n<p>Se incluyen definiciones como: Titular, Dato personal, Tratamiento, Responsable y Encargado del tratamiento, Dato sensible, entre otros, conforme a la legislaci\u00f3n vigente.<\/p>\n<p>&nbsp;<\/p>\n<h2>5. Datos Sensibles<\/h2>\n<p>SmartPrice tratar\u00e1 datos sensibles solo cuando: el titular lo autorice expresamente, haya situaciones de urgencia m\u00e9dica, sea necesario para procesos judiciales, o se utilice con fines estad\u00edsticos, cient\u00edficos o hist\u00f3ricos con identidad suprimida.<\/p>\n<p>&nbsp;<\/p>\n<h2>6. Derechos de los Titulares<\/h2>\n<p>Los titulares podr\u00e1n conocer, actualizar, rectificar y suprimir sus datos, revocar autorizaciones, solicitar pruebas de autorizaci\u00f3n, y presentar quejas ante la SIC.<\/p>\n<p>&nbsp;<\/p>\n<h2>7. Deberes de SmartPrice<\/h2>\n<p>SmartPrice actuar\u00e1 como responsable del tratamiento de datos y garantizar\u00e1 el ejercicio de los derechos de los titulares, la seguridad de la informaci\u00f3n, la actualizaci\u00f3n oportuna, y el cumplimiento de la normatividad aplicable.<\/p>\n<p>&nbsp;<\/p>\n<h2>8. Registro Nacional de Bases de Datos<\/h2>\n<p>SmartPrice realizar\u00e1 el registro de sus bases de datos ante la Superintendencia de Industria y Comercio, cumpliendo con las exigencias legales.<\/p>\n<h2><\/h2>\n<p>&nbsp;<\/p>\n<h2>9. Autorizaci\u00f3n y Consentimiento<\/h2>\n<p>El tratamiento de datos requiere autorizaci\u00f3n previa, expresa e informada del titular. Esta podr\u00e1 ser recolectada por medios f\u00edsicos, electr\u00f3nicos o cualquier otro mecanismo verificable.<\/p>\n<h2><\/h2>\n<p>&nbsp;<\/p>\n<h2>10. Aviso de Privacidad<\/h2>\n<p>SmartPrice dispondr\u00e1 de un Aviso de Privacidad que informe al titular sobre la existencia de esta pol\u00edtica, su alcance, y los canales para ejercer sus derechos.<\/p>\n<p>&nbsp;<\/p>\n<h2>11. Seguridad de la Informaci\u00f3n<\/h2>\n<p>Se implementar\u00e1n medidas t\u00e9cnicas, humanas y administrativas adecuadas para garantizar la seguridad, confidencialidad y prevenci\u00f3n de accesos no autorizados a la informaci\u00f3n.<\/p>\n<h2><\/h2>\n<h2>12. Transferencia y Transmisi\u00f3n Internacional<\/h2>\n<p>La informaci\u00f3n podr\u00e1 ser transferida nacional e internacionalmente a terceros aliados o proveedores, garantizando siempre la aplicaci\u00f3n de esta pol\u00edtica y el cumplimiento legal.<\/p>\n<h2><\/h2>\n<h2>13. Procedimiento para Consultas y Reclamos<\/h2>\n<p>Los titulares podr\u00e1n dirigir sus consultas o reclamos a trav\u00e9s del correo info@smartprice.com.co. Las consultas se resolver\u00e1n en 10 d\u00edas h\u00e1biles y los reclamos en 15 d\u00edas h\u00e1biles.<\/p>\n<h2><\/h2>\n<h2>14. Vigencia<\/h2>\n<p>La presente pol\u00edtica rige a partir del 01 de enero de 2025 y permanecer\u00e1 vigente mientras SmartPrice realice tratamiento de datos personales.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><!-- \/divi:paragraph -->[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Manual de Pol\u00edticas para el Tratamiento de Datos Personales &nbsp; &nbsp; 1. Principios Generales SmartPrice Agencia de Seguros garantiza el respeto y protecci\u00f3n de los derechos constitucionales como el habeas data, la privacidad, el buen nombre, y la imagen, entre otros. Todas las actividades de tratamiento de datos se regir\u00e1n por los principios de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:heading --><h2>Who we are<\/h2><!-- \/wp:heading --><!-- wp:paragraph --><p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>Our website address is: http:\/\/smartprice.com.co.<\/p><!-- \/wp:paragraph --><!-- wp:heading --><h2>Comments<\/h2><!-- \/wp:heading --><!-- wp:paragraph --><p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor&#8217;s IP address and browser user agent string to help spam detection.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https:\/\/automattic.com\/privacy\/. After approval of your comment, your profile picture is visible to the public in the context of your comment.<\/p><!-- \/wp:paragraph --><!-- wp:heading --><h2>Media<\/h2><!-- \/wp:heading --><!-- wp:paragraph --><p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.<\/p><!-- \/wp:paragraph --><!-- wp:heading --><h2>Cookies<\/h2><!-- \/wp:heading --><!-- wp:paragraph --><p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select &quot;Remember Me&quot;, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.<\/p><!-- \/wp:paragraph --><!-- wp:heading --><h2>Embedded content from other websites<\/h2><!-- \/wp:heading --><!-- wp:paragraph --><p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.<\/p><!-- \/wp:paragraph --><!-- wp:heading --><h2>Who we share your data with<\/h2><!-- \/wp:heading --><!-- wp:paragraph --><p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you request a password reset, your IP address will be included in the reset email.<\/p><!-- \/wp:paragraph --><!-- wp:heading --><h2>How long we retain your data<\/h2><!-- \/wp:heading --><!-- wp:paragraph --><p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.<\/p><!-- \/wp:paragraph --><!-- wp:heading --><h2>What rights you have over your data<\/h2><!-- \/wp:heading --><!-- wp:paragraph --><p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.<\/p><!-- \/wp:paragraph --><!-- wp:heading --><h2>Where your data is sent<\/h2><!-- \/wp:heading --><!-- wp:paragraph --><p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>Visitor comments may be checked through an automated spam detection service.<\/p><!-- \/wp:paragraph -->","_et_gb_content_width":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/smartprice.com.co\/index.php\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smartprice.com.co\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/smartprice.com.co\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/smartprice.com.co\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/smartprice.com.co\/index.php\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":2,"href":"https:\/\/smartprice.com.co\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":384,"href":"https:\/\/smartprice.com.co\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions\/384"}],"wp:attachment":[{"href":"https:\/\/smartprice.com.co\/index.php\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}